With respect to all operations of the data processing (e.g., collection, processing and transmission), we proceed according to the statutory regulations.
You have the option of entering personal data and to store via the platform. This data is both, partly obligatory and necessary for processing of business transactions as well as partly voluntarily and each marked accordingly. Your data will be stored by us and used in connection with the Feedback Magnet-Platform.
In addition, personal data is collected and processed for our own marketing purposes. With respect to external marketing purposes, only such data will be transmitted as permitted by law or to the extent you explicitly agreed to the collection and processing.
For security reasons, feedbackmagnet.com also collects other personal data when logging into the platform.
If you have registered separately for our newsletter, your email address will be stored and used for our own advertising purposes until you unsubscribe from the newsletter. You may unsubscribe at any time, without incurring any additional costs other than the data transmission costs according to the base rates of your internet service provider.
Contract data incl. payment and billing information for the use of the Feedback Magnet services or other products within the system are stored on servers at the German location of FastBill GmbH with its registered office in Essen. Payments made by electronic invoice (direct debit) or credit card payments are processed by the service provider Paymill GmbH in Munich. Credit card data is stored via PCI DSS certified payment gateway of Paymill only.
Feedback Magnet is the controller within the meaning of the Federal Data Protection Act.
Rights of access
According to the Federal Data Protection Act you are entitled to information as to your stored data without consideration as well as a right to correction, blocking or erasure of these data. You may object to the use, processing and transmission of your personal data at any time by way of an informal notification sent by mail or by email. However, this shall not apply to data required to process your order. After receipt of your objection, we will no longer use, process and transmit the concerned data for purposes other than processing your order, and we will cease further dispatch of advertising media to you.
Information about Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so called “Cookies”, which are text files are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website generally is transmitted to and stored by a Google server in the United States there. In case of activation of IP anonymization on this website, your IP address is truncated by Google whilst within Member States of the European Union or in other contracting states party to the agreement on the European Economic Area. Only in exceptional cases the full IP address is transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about website activities and to provide further services related to website and internet usage for the website operator. The IP address sent as part of Google Analytics from your browser will not be merged with other data of Google. You may prevent the storage of cookies by adjusting the respective settings of your browser software; however, we point out that, in this case, you may not be able to fully use all functions of this website. In addition, you can also prevent the capture of data generated by the cookie and relating to your use of the website (incl. your IP address) by Google, as well as the processing of such data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
Information about the referral buttons of Facebook, Google+, Twitter
Feedback Magnet embeds on its website the Facebook like button, the Google+ button and the Twitter referral button. These buttons allow the user to recommend selected content from websites to other internet users via a social network, to add his or her personal profile in a social network or to draw attention hereupon.
The referral buttons are provided by the operators of social networks for the purpose of embedding in other websites. Via embedding in our website, a connection to the servers of the respective social network is established via cookies stored on your computer.
If you are logged into your profile at one of the aforementioned social networks, whilst visiting our website, the operator of said network collects and stores further data about your visit to our website, as the case may be. If you do not wish such allocation of data, we recommend that you log out from social networks before visiting our website.
Information about data security
In order to ensure the best possible protection of your data, in particular with regards to payment transactions, we only use encryption methods recognised as secure.
During the ordering and payment process, a secure connection is established between your browser and the server. This means that the data will be sent encryptedly and thus cannot be misused by third parties. Secure connections are indicated by a corresponding icon in the status bar of your browser and in the address bar of your browser (https:// instead of http://).
Questions about data security?
If you have any questions about data security, please send an email to email@example.com