This article explains a few things to know as you get started with Feedback Magnet.
Feedback Magnet is an online reputation and social media management platform, which helps businesses to stay alert with what people are saying about them online in one place. Our application is based on the three main tasks of reputation management: reviews filtering, reviews monitoring and reviews sharing.
In this article, you’ll learn some basics about how to use Feedback Magnet and find resources that can help you as you work.
Before You Start
Build a Feedback Magnet
Building your Feedback Magnet is fun, easy and flexible. You do not need to be a ‘geek’ in order to build a professional looking funnel that matches your current website.
The Feedback Magnet Funnel Designer allows you to design your funnel easily. You’ll find most features are ‘point & click’ and ‘drag & drop’ where you can customize effortlessly without having to know HTML/PHP/CSS. We also made it simple to add, delete, edit and style content blocks. Most changes reflect in real-time so you know exactly how the changes would look like before publishing.
View Your Reports
You’ve completed setting up your funnels and put LIVE, but it’s not over yet!
We believe a key component of building a successful business is listen to your customers – what they think, how they feel and what they are saying about your service/product/brand. It is absolutely critical to do more of what they want and less of what they don’t want.
That is why we make sure it is easy for you to get an overview of what’s happening easily. The next time you log in after setting up your funnel, you’ll see a summary of your reviews rating, latest reviews, visits to your Feedback Magnet and more, right on your Dashboard.
Link your Facebook & Twitter account to Feedback Magnet, and start retrieving real-time mentions about your brand, handle, keywords and more.