Review Monitoring

Feedback Magnet is a powerful platform that enables you to monitor all your reviews all on 1 powerful dashboard. Everytime you receive a review, you will be notified via email and/or SMS (depending on your configuration).

To start, head over to Funnel > Funnel Designer > Positive Feedback Page (sidebar).

Expand this tab and select the platform you want to monitor. In this example, we inserted our Google+Local URL.

After that, make sure the box “Monitor Reviews” is checked (Important: if you don’t check this box, this feature will be considered disabled)

And finally, save it and return to your dashboard. You will see all reviews from your Google+Local page synced to Feedback Magnet.

Reviews that are highlighted in ‘red’ refers to negative reviews (anything under 3 stars) and we encourage you to take care of that ASAP.