Use instant alerts to know exactly what your customers are saying about your business as soon as it happens. Feedback Magnet updates you when new feedback arrives, providing you the opportunity to address any customer concerns promptly. This helps diffuse a potential complaint before it has turned into a poor rating online.
Feedback Magnet can notify you in two ways; SMS (text messaging) and Email.
It is very simple to activate alerts. Simply make sure you have your phone number and email address properly configured under My Profile and that’s it!
Want to get your employees involved and be notified as well? Learn more